Quotes about Communication

The only way on earth to influence other people is to talk about what they want and show them how to get it.

We ride roughshod over the feelings of others, getting our own way, finding fault, issuing threats, criticising a child or an employee in front of others, without even considering the hurt to the other person's pride. Whereas a few minutes' thought, a considerate word or two, a genuine understanding of the other person's attitude, would go so far toward alleviating the sting!

Once you take the time to consider the other person's perspective, you will become sympathetic to his feel ins and ideas. You will be able to authentically and honestly say, I don't blame you for feeling as you do. If I were in your position, I would feel just as you do.

Wouldn't you like to have a magic phrase that would stop arguments, eliminate ill feeling, create good will, and make the other person listen attentively? Yes? All right. Here it is: "I don't blame you one iota for feeling as you do. If I were you I would undoubtedly feel just as you do.

To repeat Professor Overstreet's wise advice: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Make the other person feel important — and do it sincerely.

Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.

Become genuinely interested in other people.

Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

Dealing with people is probably the biggest problem you face, especially if you are in business.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.