Quotes about Communication

Always begin and end the message on a positive note rather than on a pessimistic or detached one.

If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

You never read a book on psychology, Tippy. You didn't need to. You knew by some divine instinct that you can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you. Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

The sun can make you take off your coat more quickly than the wind; and kindliness, the friendly approach and appreciation can make people change their minds more readily than all the bluster and storming in the world. Remember

you will not alter their opinions, for you have hurt their feelings.

leadership usually gravitates to the man who can get up and say what he thinks.

The average person," said Samuel Vauclain, then president of the Baldwin Locomotive Works, "can be led readily if you have his or her respect and if you show that you respect that person for some kind of ability." In short, if you want to improve a person in a certain aspect, act as though that particular trait were already one of his or her outstanding characteristics.

Don't you have much more faith in ideas that you discover for yourself than in ideas that are handed to you on a silver platter? If so, isn't it bad judgment to try to ram your opinions down the throats of other people? Isn't it wiser to make suggestions—and let the other

Speech is silvern, Silence is golden; Speech is human, Silence is divine.

I act as the tongue of you, ... tied in your mouth . . . . in mine it begins to be loosened.

In the confusion we stay with each other, happy to be together, speaking without uttering a single word.

I am he who walks the States with a barb'd tongue, questioning every one I meet