Quotes about Communication

There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it. Remember, there is no other way.

If out of reading this book you get just one thing—an increased tendency to think always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career. Looking

People trudge through most days with little excitement in their lives. But our digital age provides so many opportunities to give people an authentic view of who you are or what your company strives to be, thus creating touch points of commonality that draw you into closer friendship with others.

Ask questions instead of giving direct orders.

I have quit telling people they are wrong. And I find that it pays.

Except How to win friends and influence people, I am looking for a kind of book like that

If theres something you want to see in others, make sure they can see it in you first

TECHNIQUES IN HANDLING PEOPLE Principle 1—Don't criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.

In other words, don't argue with your customer or your spouse or your adversary. Don't tell them they are wrong, don't get them stirred up. Use a little diplomacy.

Listening is just as important in one's home life as in the world of business.

people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

She didn't realize what everyone knows: namely, that the expression one wears on one's face is far more important than the clothes one wears on one's back.