Quotes about Negotiation

Dealing with people is probably the biggest problem you face, especially if you are in business.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

In other words, don't argue with your customer or your spouse or your adversary. Don't tell them they are wrong, don't get them stirred up. Use a little diplomacy.

Mr. Funkhouser, I believe I can make money for you.

After all, nobody likes to be sold. But we all like to make good buying decisions.

If you can't convince them, confuse them.

As president, I will bring all the parties and stakeholders together. I am going to come up with a solution that respects the environment and does not cause an upheaval in the economy.

The words of an ambassador are always other-centered. Consider the problem ("according to their needs")

My words must be shaped by your need. An ambassador's words always address the person's true need of the moment.

An ambassador seeks to speak the right thing in the best way.

Peleando no se consigue jamás lo suficiente, pero cediendo se consigue más de lo que se espera.

Better give your path to a dog than be bitten by him in contesting for the right. Even killing the dog would not cure the bite.