Quotes about Negotiation

When a company or an individual compromises one time, whether it's on price or principle, the next compromise is right around the corner.

He said the best contract lawyers were the ones who heard the unspoken. The hopes and dreams and fears that both sides held, sometimes so tightly they didn't even know it themselves. A good contract attorney has to be a mediator first and foremost. And the best mediator is someone who can translate conflicting emotions into some form of harmony. But to do that, they have to look beneath the surface. See the unseen. Hear the unspoken.

I think people forget that bipartisanship is really the burden of the victor, not the loser.

Never allow a person to tell you NO who doesn't have the power to say YES.

Grace has its own power, even in international politics.

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

Personally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn't think about what I wanted. I thought about what they wanted. I didn't bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: "Wouldn't you like to have that?" Why not use the same common sense when fishing for people?

A quarrel is quickly settled when deserted by one party there is no battle unless there be two.

When you want to convert someone to your view, you go over to where he is standing, take him by the hand (mentally speaking), and guide him. You don't stand across the room and shout at him; you don't call him a dummy; you don't order him to come over to where you are. You start where he is, and work from that position. That's the only way to get him to budge.

After three more e-mails like this, our client included an e-mail that contained an offer and a call to action.

When we don't ask clearly for the sale, the customer senses weakness.

means seeing both sides of the story and working towards a mutually beneficial situation for everyone.