Quotes about Communication

Remember, teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.

All great relationships, the ones that last over time, require productive conflict in order to grow. This is true in marriage, parenthood, friendship, and certainly business.

of the team members. Kathryn continued, "I want all of you challenging each other about what you are doing, how you are spending your time, whether you are making enough progress.

Yeah, in my last company we called it 'disagree and commit.' You can argue about something and disagree, but still commit to it as though everyone originally bought into the decision completely.

3. How do you talk about and use the answers to these questions?

identify one particular insight from their profile that they feel highlights a weakness that they would like to address for the good of the team.

KEY POINTS—BUILDING TRUST • Trust is the foundation of teamwork. • On a team, trust is all about vulnerability, which is difficult for most people. • Building trust takes time, but the process can be greatly accelerated. • Like a good marriage, trust on a team is never complete; it must be maintained over time.

I don't know how else to say this, but building a team is hard.

I often like to talk with candidates in a room with multiple team members. This allows us to debrief more effectively (e.g., "What did you think he meant when he said . . . ?"). This also gives you a sense of how the candidate deals with multiple people at once, which is a critical skill on a team. Some people are much different one-on-one than they are in a group, and you need to know that.

cohesive teams fight. But they fight about issues, not personalities. Most important, when they are done fighting, they have an amazing capacity to move on to the next issue, with no residual feelings.

Once a leadership team has become cohesive and worked to establish clarity and alignment around the answers to the six critical questions, then, and only then, can they effectively move on to the next step: communicating those answers. Or better yet, overcommunicating those answers—over and over and over and over and over and over and over again.

When it comes to teams, trust is all about vulnerability. Team members who trust one another learn to be comfortable being open, even exposed, to one another around their failures, weaknesses, even fears.