Quotes about Communication

find someone who can demonstrate trust, engage in conflict, commit to group decisions, hold their peers accountable, and focus on the results of the team, not their own ego.

it is far more natural, and common, for leaders to avoid holding people accountable.

a leader's first priority is to create an environment where others can do these things and that cannot happen if they are not having effective meetings.

Scare People with Sincerity

By demonstrating generosity and trust, you drastically increase the likelihood of making them a client, not to mention proving to them that you can help them.

All too often in life, we see people do what we want them to do and we say nothing, assuming that the behavior has become natural for them, an easy standard.

The key ingredient to building trust is not time. It is courage.

Team leaders must give members a reason to care at the beginning of a meeting or discussion. They must raise the anxiety of the team about why the issues about to be discussed matter, and what could go wrong if bad decisions are made. By doing so, they immediately get everyone engaged

Failure to hold one another accountable creates an environment where the fifth dysfunction can thrive. Inattention to results occurs when team members put their individual needs (such as ego, career development, or recognition) or even the needs of their divisions above the collective goals of the team.

Trust is just one of five behaviors that cohesive teams must establish to build a healthy organization.

There was no sense of unity or camaraderie on the team, which translated into a muted level of commitment.

Now imagine if I were to ask a room full of executives which they enjoy more: meetings or movies? They would probably think I was joking. And yet, meetings should be more interesting than movies because they have more inherent potential for passion and engagement than movies do.