Treat people with dignity and respect.

Grace releases and affirms. It doesn't smother. Grace values the dignity of individuals. It doesn't destroy. Grace supports and encourages. It isn't jealous or suspicious.

If you are left with only one piece of homespun,wear it with dignity

True education does not consist merely in the acquiring of a few facts of science, history, literature, or art, but in the development of character.

For a moment sitting there above the city, i imagined life outside of narcissism. I wondered how beautiful it might be to think of others as more important than myself. I wondered how peaceful it might be not to be pestered by that childish voice that wants for pleasure and attention. I wondered how it would be like not to live in a house of mirrors, everywhere i go being reminded of myself.

Oprah Winfrey, an undeniably successful guide to millions, once explained the three things every human being wants most are to be seen, heard, and understood. This is the essence of empathy.

It's a phone call in the morning to pray about our day, a text-message to say I'm thinking of her, a handwritten note, a postcard when I'm out of town on business, remembering what drink she likes when we're at a bar, asking follow-up questions about her friends, and not hiding behind humor when it's time for a serious conversation.

It bears repeating. The more we talk about the problems our customers experience, the more interest they will have in our brand.

It seems like, if you really knew the God who understands the physics of our existence, you would operate a little more cautiously, a little more compassionately, a little less like you are the center of the universe.

For a long time, I thought I was good at relationships because I was charming.

Empathetic statements start with words like, "We understand how it feels to..." or "Nobody should have to experience..." or "Like you, we are frustrated by..." or, in the case of one Toyota commercial inviting Toyota owners to engage their local Toyota service center, simply, "We care about your Toyota".

Love should be the silver thread that runs through all your conduct. Kindness, gentleness, long suffering, forbearance, patience, sympathy, a willingness to enter into childish troubles, a readiness to take part in childish joys, - these are the cords by which a child may be led most easily, - these are the clues you must follow if you would find the way to his heart.