We are very much what others think of us . The reception our observations meet with gives us courage to proceed, or damps our efforts.
- William Hazlitt
Strategically, a major function of the CEO is to look for bad news and encourage the organization to respond to it. Employees must be encouraged to share bad news as much as good news.
- Bill Gates
A good leader encourages followers to tell him what he needs to know, not what he wants to hear.