Quotes about Empathy
PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves.
— Dale Carnegie
We are all united by one single desire: to be valued by another.
— Dale Carnegie
Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. 'To know all is to forgive all.
— Dale Carnegie
Influence requires more intuition than intellect.
— Dale Carnegie
It was not that I did not love you; it was that I expected too much of youth. I was measuring you by the yardstick of my own years.
— Dale Carnegie
So when you and I are tempted to criticize someone tomorrow, let's remember Al Capone, "Two Gun" Crowley and Albert Fall. Let's realize that criticisms are like homing pigeons. They always return home. Let's realize that the person we are going to correct and condemn will probably justify himself or herself, and condemn us in return; or, like the gentle Taft, will say: "I don't see how I could have done any differently from what I have.
— Dale Carnegie
If we know we are going to be rebuked anyhow, isn't it far better to beat the other person to it and do it ourselves
— Dale Carnegie
En otras palabras: no hay que discutir con el cliente o con el cónyuge o con el adversario. No le diga que se equivoca, no lo haga enojar; utilice un poco de tacto, de diplomacia.
— Dale Carnegie
Why will doing a good deed every day produce such astounding effects on the doer? Because trying to please others will cause us to stop thinking of ourselves: the very thing that produces worry and fear and melancholia.
— Dale Carnegie
To cultivate a mental attitude that will bring you peace and happiness, remember that Rule 2 is: Let's never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.
— Dale Carnegie
To win friends and influence others in today's world takes less than clever rhetoric. It takes the understated eloquence of grace and self-deprecation.
— Dale Carnegie
realize that patriotism is not enough. I must have no hatred or bitterness toward anyone.
— Dale Carnegie