Quotes about Empathy

So let's obey the Golden Rule, and give unto others what we would have others give unto us, How? When? Where? The answer is: All the time, everywhere.

it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

But the attention he gave me, his appreciation of what I said, even when I said it badly, was extraordinary. You've no idea what it meant to be listened to like that.

Remember, you can measure the size of a person by what makes him or her angry.

Why is that true? Because when our friends excel us, they feel important; but when we excel them, they—or at least some of them—will feel inferior and envious.

No matter how "important" or successful you are, no one is immune to the pleasure of someone taking interest in you as a person

To say we must be more mindful of our words is an understatement.

Any fool can criticize, condemn and complain and most fools do. But it takes character and self-control to be understanding and forgiving.

President Lincoln was a master communicator, and humility was at the heart of all he said.

There, but for the grace of God, go I.

Let's cease thinking of our accomplishments, our wants. Let's try to figure out the other person's good points. Then forget flattery. Give honest, sincere appreciation.

If, as a result of reading this book, you get only one thing—an increased tendency to think always in terms of the other person's point of view, and see things from that person's angle as well as your own—if you get only that one thing from this book, it may easily prove to be one of the stepping-stones of your career.