Quotes about Emotional intelligence

Each of us has the capacity to commit the wrongs against others that were committed against us. Although I might say, "I would never . . ." genuine humility will answer, "Never say never." Rather say, "I hope that, given the same set of circumstances, I would not . . ." But can we ever really know?

When we accept our own pain we can begin to see past it to the other person's woundedness. We can begin to consider that if we were in their shoes, if we stood inside their story, we might have done to others what they did to us.

Can this be right? An angry leader? Indeed, Jesus had this quality, and when we use it rightly, we follow Him.

When dealing with people, remember you are not dealing with creatures of logic, but with creatures bristling with prejudice and motivated by pride and vanity.

People dont care what you know until they know what you care.

You don't really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what's important to them, you communicate that you care and desire to add value.

Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear

The first important step in weathering failure is learning not to personalize it.

What's the key to relating to others? It's putting yourself in someone else's place instead of putting them in their place.

Few things will pay you bigger dividends in life than the time and trouble you take to understand people and build relationships. As

Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.

If you're going to connect, people need to know that you understand them.