Your customer is anyone who depends on you, or who you depend on for success.

Then I understood that when someone begins to tell you her story, you are entwined together. Perhaps even more so if the ending hasn't been divulged. It was exactly like dreaming the same dream, then waking too soon and never finding out what had happened.

Such was the case with most unhappy students; they avoided even one another, so intent on their own unhappiness they failed to notice the other lost souls around them.

He was so pale the freckles stood out on his face the way they did when he was upset or hadn't slept. She thought they might be telling her something if she could only understand the language of freckles.

Let my burden be your burden, and yours be mine.

I don't think I'm the smart sister, Isabel said. You are, Sophie told her. You just have a lot to learn.

There's something in all of us that wants a medal for what we have done. That wants to be appreciated.

The world was almost at the point of forgetting what a fine time people can have helping one other. That people like to work together and to kick back after work and share their expansiveness. What would happen if our foreign policy centered on the cultivation of joy rather than pain?

There is a way forward and yes it is with a broken heart but it is our own way collectively convened, pondered, shared.

I've always been - you know, my personality is motivating and encouraging. And so I'm just being who God made me to be.

Appreciation - Learn to give flowers while people are still living

True success is when you reach back and bring somebody along with you.