encouragement is a much more effective teaching device than punishment.

And that's what true leaders do. They unfold the lives of others and help them reach their God-given potential.

The law is this: Always make the other person feel important. John Dewey, as we have already noted, said that the desire to be important is the deepest urge in human nature; and William James said: "The deepest principle in human nature is the craving to be appreciated." As I have already pointed out, it is this urge that differentiates us from the animals. It is this urge that has been responsible for civilization itself.

PRINCIPLE 1 Begin with praise and honest appreciation.

Giving away credit is a magical multiplier

We provide them with roast beef and potatoes to build energy, but we neglect to give them kind words of appreciation that would sing in their memories for years like the music of the morning stars.

when the time comes for you to make an ask, there is someone there to lend a hand.

That is why dogs make such a hit. They are so glad to see us that they almost jump out of their skins. So, naturally, we are glad to see them. A baby's smile has the same effect.

They sought small, meaningful ways to leave people a little better.

Always make the other person happy about doing the thing you suggest.

the praise you offer must be genuine and heartfelt

The adult members of churches today rarely raise serious religious questions for fear of revealing their doubts or being thought of as strange. There is an implicit conspiracy of silence on religious matters in the churches. This conspiracy covers up the fact that the churches do not change lives or influence conduct to any appreciable degree.