One's own soul, and the passions of one's friends—those were the fascinating things in life.

In everyone's life, at some time, our inner fire goes out. It is then burst into flame by an encounter with another human being.

Although we might place our trust in the team, that trust is invested one person at a time. I, as a team member, must build trust with every other member of the team on an individual basis and vice versa.

But the attention he gave me, his appreciation of what I said, even when I said it badly, was extraordinary. You've no idea what it meant to be listened to like that.

No matter how "important" or successful you are, no one is immune to the pleasure of someone taking interest in you as a person

William James said, "The deepest principle in human nature is the craving to be appreciated." He didn't speak, mind you, of the "wish" or the "desire" or the "longing" to be appreciated. He said the "craving" to be appreciated.

As a leader, you will gain a more complete picture of their work and become a better coach and mentor for it.

encouragement can be given any time, even when things go poorly.

Let's cease thinking of our accomplishments, our wants. Let's try to figure out the other person's good points. Then forget flattery. Give honest, sincere appreciation.

people who would think they had committed a crime if they let their families or employees go for six days without food; but they will let them go for six days, and six weeks, and sometimes sixty years without giving them the hearty appreciation that they crave almost as much as they crave food.

We must first remember that today's relational successes are not measured on the scale of media—which ones to use and how many friends, fans, or followers one can accumulate. They are measured on the scale of meaning. Become meaningful in your interactions and the path to success in any endeavor is simpler and far more sustainable. The reason? People notice. People remember. People are moved when their interactions with you always leave them a little better.

Kaiser into a staunch friend, imagine what humility and praise can do for you and me in our daily