most people will react favorably to your proposals if they feel that you admire them for being honest, unselfish, and fair.

PRINCIPLE 1—Become genuinely interested in other people. PRINCIPLE 2—Smile. PRINCIPLE 3—Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4—Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5—Talk in terms of the other person's interests. PRINCIPLE 6—Make the other person feel important-and do it sincerely.

I am going to meet people today who talk too much—people who are selfish, egotistical, ungrateful. But I won't be surprised or disturbed, for I couldn't imagine a world without such people.

We provide them with roast beef and potatoes to build energy, but we neglect to give them kind words of appreciation that would sing in their memories for years like the music of the morning stars.

always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career.

He said, "The main thing that you bring the church is the person that you become, and that's what everybody will see; that's what will get reproduced; that's what people will believe. Arrange your life so that you are experiencing deep contentment, joy and confidence in your everyday life with God.

Practice routinely purposeful kindnesses and intelligent acts of beauty.

Christian educators can work to alleviate the harsh, shame-based judgmentalism that marks so much moral teaching and replace it with teachings that give life, hope, and grace. Christian educators can give their full, critical, and honest effort to comparing, measuring, and discerning which traditions and teachings are most life-giving.

It is being included in the eternal life of God that heals all wounds and allows us to stop demanding satisfaction. What really matters, of a personal nature, once it is clear that you are included? You have been chosen. God chooses you. This is the message of the kingdom.

To be simple, humble, and thoughtful as we listen to others and help them come to faith in the One who has given us life.

Lord, when we are wrong, make us willing to change, and when we are right, make us easy to live with!

This is where so many distressing stories come from about people in the ministry. Anyone who is attempting to help others in the way of Christ needs to have the life they are describing. They must have peace, purity, patience, and the other fruit produced by following Jesus. They must have a willingness to see others praised, while they are overlooked. They must die to the idea that what they want has any importance at all.