Quotes about Listening
People hear you on the level you speak to them from. Speak from your heart, and they will hear with theirs.
— Marianne Williamson
Be a good listener...It makes the person who's speaking to you feel loved,cared for and worthy of being heard.
— Wayne Dyer
Don't bother to give God instructions; just report for duty.
— Corrie Ten Boom
None of us will ever accomplish anything excellent or commanding except when he listens to this whisper which is heard by him alone.
— Ralph Waldo Emerson
If you only talk to a person's head and not their heart people won't listen to you.
— Les Brown
Did you ever notice how difficult it is to argue with someone who is not obsessed with being right?
— Wayne Dyer
Never forget what a person says to you when they are angry.
— Henry Ward Beecher
Because paper has more patience than people.
— Anne Frank
How should you keep track of what customers want? Don't. Listen, but then forget what people said. Seriously. There's no need for a spreadsheet, database, or filing system. The requests that really matter are the ones you'll hear over and over. After a while, you won't be able to forget them. Your customers will be your memory. They'll keep reminding you. They'll show you which things you truly need to worry about.
— Jason Fried
A lot of companies have a similar front-of-house/back-of-house split. The people who make the product work in the "kitchen" while support handles the customers. Unfortunately, that means the product's chefs never get to directly hear what customers are saying. Too bad. Listening to customers is the best way to get in tune with a product's strengths and weaknesses.
— Jason Fried
You barely realize what just happened. It is called faith. You just turned in Jesus' direction and you are listening. You want what he offers.
— Edward Welch
In our attempts to help, we can overinterpret suffering.
— Edward Welch