Quotes about Listening

Once you take the time to consider the other person's perspective, you will become sympathetic to his feel ins and ideas. You will be able to authentically and honestly say, I don't blame you for feeling as you do. If I were in your position, I would feel just as you do.

Wouldn't you like to have a magic phrase that would stop arguments, eliminate ill feeling, create good will, and make the other person listen attentively? Yes? All right. Here it is: "I don't blame you one iota for feeling as you do. If I were you I would undoubtedly feel just as you do.

Become genuinely interested in other people.

Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

I have quit telling people they are wrong. And I find that it pays.

Listening is just as important in one's home life as in the world of business.

people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

You never read a book on psychology, Tippy. You didn't need to. You knew by some divine instinct that you can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you. Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

Principle 9 - Be sympathetic with the other person's ideas and desires.