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Quotes about Problem-solving

They suggest that the essence of principled negotiation is to separate the person from the problem, to focus on interests and not on positions, to invent options for mutual gain, and to insist on objective criteria—some external standard or principle that both parties can buy into.
— Stephen Covey
They will find people who will meet their wants and teach these things; and for a short time, skills and techniques may appear to work. They may eliminate some of the cosmetic or acute problems through social aspirin and Band-Aids. But the underlying chronic condition remains, and eventually new acute symptoms will appear. The more people are into quick fixes and focus on the acute problems and pain, the more that very approach contributes to the underlying chronic condition.
— Stephen Covey
Whenever someone in our family, even one of the younger children, takes an irresponsible position and waits for someone else to make things happen or provide a solution, we tell them, "Use your R and I!" (resourcefulness and initiative).
— Stephen Covey
Again, you simply can't think efficiency with people. You think effectiveness with people and efficiency with things. I've tried to be "efficient" with a disagreeing or disagreeable person and it simply doesn't work. I've tried to give ten minutes of "quality time" to a child or an employee to solve a problem, only to discover such "efficiency" creates new problems and seldom resolves the deepest concern.
— Stephen Covey
There was no downtime between calls, because there were always several hundred morons in the call queue, all of them willing to wait on hold for hours to have a tech rep hold their hand and fix their problem. Why bother looking up the solution online? Why try to figure the problem out on your own when you could have someone else do your thinking for you?
— Ernest Cline
I tried not to smile as I gathered the marbles. After counting them out by color and placing them into the holes, I looked at Sapphire and shrugged. 'There aren't enough.' Miz Obee's face tensed, but Sapphire looked at her friend kindly, patted the table, and said, 'Just set up the board as best you can. We'll play with whatever we got.' I thought that was one of the wisest things I'd ever heard anyone say.
— Beth Hoffman
I think that's the genius part of what the Patriots do: They go above and beyond in identifying the issue and doing whatever they can to make sure it doesn't wreck the offensive plan.
— Matt Cassel
If you did not have that person or problem in your life, what would you be doing with your life that is different from what you are doing now? How would you be feeling and behaving? Spend a few minutes visualizing yourself living your life, feeling and behaving that way—in spite of your unsolved problem.
— Melody Beattie
Detachment is based on the premises that each person is responsible for himself, that we can't solve problems that aren't ours to solve, and that worrying doesn't help.
— Melody Beattie
God, help me face and solve my problems today. Help me do my part and let the rest go. I can learn to be a problem-solver
— Melody Beattie
We can evaluate our behavior. We can make decisions about what we need and want. We can figure out what our problems are and what we need to do to solve them.
— Melody Beattie
There is no single right answer or path forward, but there is one right way to frame the problem.
— Clayton M. Christensen