Quotes about Understanding

it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

But the attention he gave me, his appreciation of what I said, even when I said it badly, was extraordinary. You've no idea what it meant to be listened to like that.

Remember, you can measure the size of a person by what makes him or her angry.

Recordemos el viejo proverbio: "Peleando no se consigue jamás lo suficiente, pero cediendo se consigue más de lo que se espera".

As a leader, you will gain a more complete picture of their work and become a better coach and mentor for it.

Come to think it over, I don't entirely agree with it myself. Not everything I wrote yesterday appeals to me today. I am glad to learn what you think on the subject. The next time you are in the neighborhood you must visit us and we'll get this subject threshed out for all time. So here is a handclasp over the miles, and I am, Yours sincerely

Any fool can criticize, condemn and complain and most fools do. But it takes character and self-control to be understanding and forgiving.

Let's cease thinking of our accomplishments, our wants. Let's try to figure out the other person's good points. Then forget flattery. Give honest, sincere appreciation.

White is willing to meet them halfway

If, as a result of reading this book, you get only one thing—an increased tendency to think always in terms of the other person's point of view, and see things from that person's angle as well as your own—if you get only that one thing from this book, it may easily prove to be one of the stepping-stones of your career.

PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves.

Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. 'To know all is to forgive all.