Quotes about Understanding
I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.
— Dale Carnegie
TECHNIQUES IN HANDLING PEOPLE Principle 1—Don't criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.
— Dale Carnegie
In other words, don't argue with your customer or your spouse or your adversary. Don't tell them they are wrong, don't get them stirred up. Use a little diplomacy.
— Dale Carnegie
Listening is just as important in one's home life as in the world of business.
— Dale Carnegie
people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
— Dale Carnegie
If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.
— Dale Carnegie
You never read a book on psychology, Tippy. You didn't need to. You knew by some divine instinct that you can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you. Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
— Dale Carnegie
Half the nation savagely condemned these incompetent generals, but Lincoln, "with malice toward none, with charity for all," held his peace. One of his favorite quotations was "Judge not, that ye be not judged.
— Dale Carnegie
Hatred is never ended by hatred but by love
— Dale Carnegie
You deserve very little credit for being what you are—and remember, the people who come to you irritated, bigoted, unreasoning, deserve very little discredit for being what they are. Feel sorry for the poor devils. Pity them. Sympathize with them. Say to yourself: "There, but for the grace of God, go I.
— Dale Carnegie
Begin by emphasizing—and keep on emphasizing—the things on which you agree. Keep emphasizing, if possible, that you are both striving for the same end and that your only difference is one of method and not of purpose.
— Dale Carnegie
Principle 9 - Be sympathetic with the other person's ideas and desires.
— Dale Carnegie