Quotes about Understanding

Unless we identify something our customer wants, they will never feel invited into the story we are telling.

A Sales Funnel Controls the Pace of the Relationship In a relationship, you talk about things on a fourth or fifth date you might never talk about on a first date.

The more simple and predictable the communication, the easier it is for the brain to digest. Story helps because it is a sense-making mechanism.

God had never withheld love to teach me a lesson.

The key is to make your company's message about something that helps the customer survive and to do so in such a way that they can understand it without burning too many calories.

Customers make buying decisions not based on what we say but on what they hear.

Nobody will listen to you unless they sense that you like them. If a person senses that you do not like them, that you do not approve of their existence, then your religion and your political ideas will all seem wrong to them. If they sense that you like them, then they are open to what you have to say.

There are many ideas within Christian spirituality that contradict the facts of reality as I understand them. A statement like this offends some Christians because they believe if aspects of their faith do not obey the facts of reality, they are not true. But I think there are all sorts of things our hearts believe that don't make any sense to our heads.

A person could read the Bible, not to become smart, but rather to feel that they are not alone, that somebody understands them and love them enough to speak to them, on purpose, in a way that makes a person feel human.

I get this feeling sometimes that after the world ends, when God destroys all our buildings and our flags, we will wish we had seen everybody as equal, that we had eaten dinner with prostitutes, held them in our arms, opened up spare rooms for them, and loved them and learned from them.

We do not live this life to build a monument to ourselves, but to pass our understanding of life on to those who come behind us so that their stories can be even more meaningful than ours.

If you don't love somebody, it gets annoying when they tell you what to do or what to feel. When you love them you get pleasure from their pleasure, and it makes it easy to serve. I didn't love God because I didn't know God.