Quotes about Empathy
In the great literature of all progressive societies, love is a verb.
— Stephen Covey
Seek first to understand. Before the problems come up, before you try to evaluate and prescribe, before you try to present your own ideas—seek to understand.
— Stephen Covey
Then love her. If the feeling isn't there, that's a good reason to love her." "But how do you love when you don't love?" "My friend, love is a verb. Love—the feeling—is a fruit of love, the verb. So love her. Serve her. Sacrifice. Listen to her. Empathize. Appreciate. Affirm her. Are you willing to do that?
— Stephen Covey
Leo Roskin taught, "It is the weak who are cruel. Gentleness can only be expected from the strong.
— Stephen Covey
Being is seeing in the human dimension. And what we see is highly interrelated to what we are.
— Stephen Covey
Listening involves patience, openness, and the desire to understand—highly developed qualities of character. It's so much easier to operate from a low emotional level and to give high-level advice.
— Stephen Covey
Self-mastery and self-discipline are the foundation of good relationships with others.
— Stephen Covey
Again, you simply can't think efficiency with people. You think effectiveness with people and efficiency with things. I've tried to be "efficient" with a disagreeing or disagreeable person and it simply doesn't work. I've tried to give ten minutes of "quality time" to a child or an employee to solve a problem, only to discover such "efficiency" creates new problems and seldom resolves the deepest concern.
— Stephen Covey
Because we listen autobiographically, we tend to respond in one of four ways. We evaluate—we either agree or disagree; we probe—we ask questions from our own frame of reference; we advise—we give counsel based on our own experience; or we interpret—we try to figure people out, to explain their motives, their behavior, based on our own motives and behavior.
— Stephen Covey
you want to have a more pleasant, cooperative teenager, be a more understanding, empathic, consistent, loving parent.
— Stephen Covey
came into focus. Through continued calm, respectful, and specific communication, each of us in the room was finally able to see the other point of view. But when we looked away and then back, most of us would immediately see the image we had been conditioned to see in the ten-second period of time. I frequently use this perception demonstration in working with people and organizations because
— Stephen Covey
It says if you want to have a happy marriage, be the kind of person who generates positive energy and sidesteps negative energy rather than empowering it. If you want to have a more pleasant, cooperative teenager, be a more understanding, empathic, consistent, loving parent. If you want to have more freedom, more latitude in your job, be a more responsible, a more helpful, a more contributing employee. If you want to be trusted, be trustworthy.
— Stephen Covey