Quotes about Empathy
We judge ourselves by our intentions and others by their actions
— Stephen Covey
My experience has been that there are times to teach and times not to teach. When relationships are strained and the air charged with emotion, an attempt to teach is often perceived as a form of judgment and rejection.
— Stephen Covey
Proactive people make love a verb. Love is something you do: the sacrifices you make, the giving of self, like a mother bringing a newborn into the world... Love is a value that is actualized through loving actions. Proactive people subordinate feeling to values. Love, the feeling, can be recaptured.
— Stephen Covey
By accepting people you're not condoning their weakness or agreeing with their opinion; you're simply affirming their intrinsic worth.
— Stephen Covey
Look at the weaknesses of others with compassion, not accusation. It's not what they're not doing or should be doing that's the issue. The issue is your own chosen response to the situation and what you should be doing. If you start to think the problem is "out there," stop yourself. That thought is the problem.
— Stephen Covey
My friend, love is a verb. Love—the feeling—is a fruit of love, the verb. So love her. Serve her. Sacrifice. Listen to her. Empathize. Appreciate. Affirm her. Are you willing to do that?
— Stephen Covey
The most important ingredient we put into any relationship is not what we say or what we do, but what we are.
— Stephen Covey
Most believe that the key to influence is communication—getting your point across clearly and speaking persuasively. In fact, if you think about it, don't you find that, while others are speaking to you, instead of really listening to understand, you are often busy preparing your response?
— Stephen Covey
Unless you're influenced by my uniqueness, I'm not going to be influenced by your advice. So if you want to be really effective in the habit of interpersonal communication, you cannot do it with technique alone. You have to build the skills of empathic listening on a base of character that inspires openness and trust. And you have to build the Emotional Bank Accounts that create a commerce between hearts.
— Stephen Covey
The real beginning of influence comes as others sense you are being influenced by them—when they feel understood by you—that you have listened deeply and sincerely, and that you are open. But most people are too vulnerable emotionally to listen deeply—to suspend their agenda long enough to focus on understanding before they communicate their own ideas.
— Stephen Covey
As clearly and objectively as we think we see things, we begin to realize that others see them differently from their own apparently equally clear and objective point of view. "Where we stand depends on where we sit.
— Stephen Covey
Principle of making what is important to the other person as important to you as the other person is to you.
— Stephen Covey