Quotes about Empathy

It made me think about the hard lives so many people have had, the sacrifices they've endured, and how those people will see heaven differently from those of us who have had easier lives.

Those who realize the epic story of life is not about them but actually about the people around them somehow win in the end.

We think stories are about getting money and security, but the truth is, it all comes down to relationships.

Nobody will listen to you unless they sense that you like them. If a person senses that you do not like them, that you do not approve of their existence, then your religion and your political ideas will all seem wrong to them. If they sense that you like them, then they are open to what you have to say.

For a long time, I thought I was good at relationships because I was charming.

I get this feeling sometimes that after the world ends, when God destroys all our buildings and our flags, we will wish we had seen everybody as equal, that we had eaten dinner with prostitutes, held them in our arms, opened up spare rooms for them, and loved them and learned from them.

May we all be richly rewarded for putting our customers' stories above our own.

If you don't love somebody, it gets annoying when they tell you what to do or what to feel. When you love them you get pleasure from their pleasure, and it makes it easy to serve. I didn't love God because I didn't know God.

We didn't become the best of friends, but he was my best friend. By best friend I mean he was the best person for me to talk to. Every time I walked away from a beer or a lunch with him I was, somehow, a more centered person. He never let me control the conversation with distractions. He'd just laugh them off and repeat the question I was running from.

the ideas and experiences we exchange with others grow into us like vines and reveal themselves in our mannerisms and language and outlook on life. If you want to make a sad person happy, start by planting them in a community of optimists.

Empathetic statements start with words like, "We understand how it feels to..." or "Nobody should have to experience..." or "Like you, we are frustrated by..." or, in the case of one Toyota commercial inviting Toyota owners to engage their local Toyota service center, simply, "We care about your Toyota".

As long as you're willing to turn the other cheek with the mean ones, vulnerability can get you a wealth of friends.