Quotes about Empathy

When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior.

People with humility don't think less of themselves; they just think of themselves less.

People don't care how much you know unless you know how much you care.

To lead yourself, use your head; to lead others, use your heart.

You don't really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what's important to them, you communicate that you care and desire to add value.

The goal of confrontation should be to help, not to humiliate.

Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear

There is no life as empty as the self-centered life. There is no life as centered as the self-empty life.

We need to decide how we want to be treated. Then we need to begin treating others in that manner.

The Situation Principle: Never let the situation mean more than the relationship.

Sometimes our light goes out but is blown into flame by another human being. Each of us owes deepest thanks to those who have rekindled this light.

Never complain about what you allow.