Quotes about Communication

Response is always better than reaction.

Waiting isn't easy, which is precisely why it is so effective when engaging with other people.

If you have any comments at all about the store, please call me at home.

Bullet points are not the point.

We don't need more noise, more variety, or more pitches. There's noise all around us, but it's often the idle chatter of people hiding in plain sight, or the selfish hustle of one more person who wants something from you. Our world is long on noise and short on meaningful connections and positive leadership.

The way we make things better is by caring enough about those we serve to imagine the story that they need to hear.

Bloggers around the world are discovering that it's cheaper and faster and more effective to build their own media channels than it is to waste time arguing with the old ones.

Have you ever heard of Gmail? Ever used it? If so, it's not because Gmail ran a lot of TV ads (they didn't). It's because the manifesto of free email got to you.

When you meet someone, you need to have a superpower.

Marketing is the act of telling stories about the things we make—stories that sell and stories that spread. Marketing elects presidents, and marketing raises money for charity. Marketing also determines if the CEO stays or goes (Carly Fiorina learned this the hard way). Most of all, marketing influences markets.

Humans are lonely, and they want to be seen and known.

As we saw earlier, it takes only two things to turn a group of people into a tribe: • A shared interest • A way to communicate