Quotes about Communication

To relate effectively with a wife, a husband, children, friends, or working associates, we must learn to listen. And this requires emotional strength. Listening involves patience, openness, and the desire to understand—highly developed qualities of character. It's so much easier to operate from a low emotional level and to give high-level advice. Our level of development is fairly obvious with tennis or piano playing, where it is impossible to pretend.

But to take the child alone, quietly, when the relationship is good and to discuss the teaching or the value seems to have much greater impact.

The ability to listen first requires restraint, respect, and reverence. And the ability to make yourself understood requires courage and consideration. On the continuum, you go from fight and flight instincts to mature two-way communication where courage is balanced with consideration.

There are organizations that talk a lot about the customer and then completely neglect the people that deal with the customer—the employees.

I loved the fact that it wasn't my responsibility to change somebody, that it was God's, that my part was just to communicate love and approval.

In the end, we love people into belief. We do not argue them into belief.

What we love usually manages to get into our conversation. What is down in the well of the heart will come up in the bucket of the speech.

Prayer means dependence on the Lord.

My love for prayer was an answer to prayer.

Never forget the nine most important words of any family- I love you. You are beautiful. Please forgive me.

The only way to speak the truth is to speak lovingly.

If you cannot get along with yourself, you'll never be able to get along with other people.