Quotes about Communication

Earlier in my life, I have to admit, I was often guilty of this error. I wanted to take an idea from seed thought to solution before sharing it with anyone, even the people it would most impact. I did this both at work and at home. But over the years, I have learned that you can go much farther with a team than you can go alone.

Every message that people receive is filtered through the messenger who delivers it.

We need to decide how we want to be treated. Then we need to begin treating others in that manner.

The Situation Principle: Never let the situation mean more than the relationship.

Predetermine a course of action. Lay out your goals. Adjust your priorities. Notify key personnel. Allow time for acceptance. Head into action. Expect problems. Always point to the successes.

Any married man should forget his mistakes—there's no use in two people remembering the same thing.

What's the key to relating to others? It's putting yourself in someone else's place instead of putting them in their place.

If you want to win over another person, first win his heart, and the rest of him is likely to follow.

be sure your communication goes beyond words. How can you do that? By connecting on four levels: visually, intellectually, emotionally, and verbally.

Followers tell you what you want to hear. Leaders tell you what you need to hear.

When you like people and treat them like individuals who have value, you begin to develop influence with them. You develop trust.

Most of us think wonderful things about people, but they never know it. Too many of us tend to be tight-fisted with our praise. It's of no value if all you do is think it; it becomes valuable when you impart it.