So long as you don't feel life's paltry, and a miserable business, the rest doesn't matter, happiness or unhappiness.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

A man sees in the world what he carries in his heart.

In the vast catastrophe of the European war our emotions had to be broken up for us, and put at an angle from us, before we could allow ourselves to feel them in poetry or fiction.

When you were born you were crying and everyone else was smiling. Live your life so at the end, your're the one who is smiling and everyone else is crying.

Attitudes are more important than facts." That is worth repeating until its truth grips you.

Happiness isn't something that depends on our surroundings... It's something we make inside ourselves.

Focus on their feelings, not the facts. Begin with sympathy, not solutions.

To live in happiness, you must know some unhappiness in life.

The balcony is a metaphor for a mental and emotional place of perspective, calm, and self-control. If life is a stage and we are all actors on that stage, then the balcony is a place from which we can see the entire play unfolding with greater clarity. To observe our selves, it is valuable to go to the balcony at all times, and especially before, during, and after any problematic conversation or negotiation.

There is no right reaction. There is only your reaction.

"Most people are about as happy as they make up their minds to be."