When your organization becomes more human, more remarkable, faster on its feet, and more likely to connect directly with customers, it becomes indispensable. The very thing that made your employee a linchpin makes YOU a linchpin.

Start Your Journey Before You See the End

Seeing clearly means that you're smart enough to know when a project is doomed, or brave enough to persevere when your colleagues are fleeing for the hills. Abandoning your worldview in order to try on someone else's is the first step in being able to see things as they are.

Choose your customers, choose your future.

REDO THE MISSION STATEMENT AND THE BUSINESS PLAN EVERY THREE MONTHS

The act of trying to guarantee the success of an innovation is almost certain to make it less likely that it will succeed.

If you tell your competition your tactics, they'll steal them and it will cost you. But if you tell them your strategy, it won't matter. Because they don't have the guts or the persistence to turn your strategy into their strategy.

Things that grow don't grow forever—but that's okay, because the experiences we collect stick with us, and we get to take those experiences wherever we go.

There's a difference between passively accepting every element of your environment (and thus missing opportunities to exploit) and being wise enough to leave the unchangeable alone, or at least work around it.

The Two Reasons Seeing the Future Is So Difficult Attachment to an outcome combined with the resistance and fear of change.

While walking through a dark season, if we attempt to navigate our lives by what we feel, we will run aground onto the rocks. We must navigate by what we

This is what the LORD says: "Stand at the crossroads and look; ask for the ancient paths, ask where the good way is, and walk in it, and you will find rest for your souls." (JEREMIAH 6:16)