As it says in A Course of Miracles, "You are being blessed by every beneficent thought of any of your brothers anywhere.

Misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person's viewpoint.

No matter how "important" or successful you are, no one is immune to the pleasure of someone taking interest in you as a person

If, as a result of reading this book, you get only one thing—an increased tendency to think always in terms of the other person's point of view, and see things from that person's angle as well as your own—if you get only that one thing from this book, it may easily prove to be one of the stepping-stones of your career.

realize that patriotism is not enough. I must have no hatred or bitterness toward anyone.

get the other person's point of view and see things from his or her angle, as well as from our own.

We are not empathetic creatures naturally, so we must work at it.

SIX WAYS TO MAKE PEOPLE LIKE YOU PRINCIPLE 1 Become genuinely interested in other people. PRINCIPLE 2 Smile. PRINCIPLE 3 Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5 Talk in terms of the other person's interests. PRINCIPLE 6 Make the other person feel important—and do it sincerely.

most people will react favorably to your proposals if they feel that you admire them for being honest, unselfish, and fair.

Schwab says that he was paid this salary largely because of his ability to deal with people.

PRINCIPLE 1—Become genuinely interested in other people. PRINCIPLE 2—Smile. PRINCIPLE 3—Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4—Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5—Talk in terms of the other person's interests. PRINCIPLE 6—Make the other person feel important-and do it sincerely.

I am going to meet people today who talk too much—people who are selfish, egotistical, ungrateful. But I won't be surprised or disturbed, for I couldn't imagine a world without such people.