TECHNIQUES IN HANDLING PEOPLE Principle 1—Don't criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.

Lincoln once began a letter saying: "Everybody likes a compliment." William James said: "The deepest principle in human nature is the craving to be appreciated.

Principle 2 Give honest and sincere appreciation.

In his book I Ain't Much, Baby—But I'm All I Got, the psychologist Jess Lair comments: "Praise is like sunlight to the warm human spirit; we cannot flower and grow without it. And yet, while most of us are only too ready to apply to others the cold wind of criticism, we are somehow reluctant to give our fellow the warm sunshine of praise.

Abilities wither under criticism; they blossom under encouragement. To become a more effective leader of people, apply…     Principle 6 Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise.

The average person," said Samuel Vauclain, then president of the Baldwin Locomotive Works, "can be led readily if you have his or her respect and if you show that you respect that person for some kind of ability." In short, if you want to improve a person in a certain aspect, act as though that particular trait were already one of his or her outstanding characteristics.

It was no longer necessary to react the way we used to. The children were doing far more right things than wrong ones." All of this was a result of praising the slightest improvement in the children rather than condemning everything they did wrong. This works on the job too. Keith Roper of

Friendship is one of the sweetest joys of life. Many might have failed beneath the bitterness of their trial had they not found a friend.

Shot an arrow into the air, it fell to earth, I knew not where; for so swiftly it flew, the sight could not follow in its flight. I breathed a song into the air, it fell to earth I knew not where; for who has sight so keen and strong, that it can follow the flight of a song? Long, long afterward, in an oak, I found the arrow still unbroke, and the song, from beginning to end, I found again in the heart of a friend.

I cannot even imagine where I would be today were it not for that handful of friends who have given me a heart full of joy. Let's face it, friends make life a lot more fun.

I cannot even imagine where I would be today were it not for that handful of friends who have given me a heart full of joy. Let's face it, friends make life a lot more fun.

"Adam... My soul is so knit to yours that it is but a divided life I live without you. And this moment, now you are with me, and I feel that our hearts are filled with the same love..." What greater thing is there for two human souls, than to feel that they are joined for life — to strengthen each other in all labour, to rest on each other in all sorrow, to minister to each other in all pain, to be one with each other in silent unspeakable memories at the moment of the last parting?