The leader's Attitude is like a thermostat for the place she works. If her attitude is good, the atmosphere is pleasant, and the environment is easy to work in. But if her attitude is bad, the temperature is insufferable.

Laughing is the quickest way to get up and get going again when you've been knocked down. Failing Forward

people with a positive attitude focus their time and attention on solutions, not problems.

A cheerful heart is good medicine.

POSITIVE ATTITUDE: THE FIRST KEY TO WHAT HAPPENS IN YOU

But here's the good news: maintaining the right attitude is easier than regaining the right attitude.

A Chinese proverb I came across gives insight: "Assume a cheerfulness you do not feel, and shortly you feel the cheerfulness you assumed." Or as editor and publisher Elbert Hubbard says, "Be pleasant until 10 a.m. and the rest of the day will take care of itself." When you get up in the morning, you need to remind yourself of the decision you've made to have a positive attitude.

Contentment comes from having a positive attitude. It means: • Expecting the best in everything—not the worst • Remaining upbeat—even when you get beat up • Seeing solutions in every problem—not problems in every solution • Believing in yourself—even when others believe you've failed • Holding on to hope—even when others say it's hopeless

I remember looking at myself in the mirror one morning and thinking, I am not a handsome guy. What am I going to do with a face like this? Then I smiled. And I thought, That helps.

Connect emotionally through facial expressions, laughter, and tears.

People with a positive attitude focus their time and attention on solutions, not problems. Just about anybody can see problems.

Here's the bottom line on charisma. You don't have to be gorgeous, a genius, or a masterful orator to possess presence and to connect with others. You just need to be positive, believe in yourself, and focus on others.