To stay on the surface of anything is invariably to miss its message—even the surface meaning of our sinfulness.

But it takes us much longer to discover "the task within the task," as I like to call it: what we are really doing when we are doing what we are doing.

A young man in his twenties wrote, "I feel like a failure because I'm struggling to become something, and I don't even know what it is. All I know how to do is to get by. Someday, if I discover my purpose, I'll feel I'm beginning to live.

There is a form of communication that transcends the power of words.

Listen to your patient; he is telling you the diagnosis.

How many of us can honestly say that we have plumbed the depths of our minds and hearts? How many of us regularly listen to ourselves with empathy and understanding—in the supportive way that a trusted friend can?

O Reader! had you in your mind Such stores as silent thought can bring, O gentle Reader! you would find A tale in every thing. What more I have to say is short, And you must kindly take it: It is no tale; but, should you think, Perhaps a tale you'll make it.

My dream of politics all my life has been that it is the common business, that it is something we owe to each other to understand and discuss with absolute frankness.

The trouble with market research is that people don't think what they feel, they don't say what they think and they don't do what they say.

Our actions are the results of our intentions and our intelligence.

I write to understand as much as to be understood.

Men like mystery. They don't want to be told everything woman are thinking.